Accessibility Statement
Last updated September 27, 2026
We want everyone to be able to use Clerkshift, including people with disabilities. This statement describes what we have done, what we know is not yet right, and how to reach us.
The standard we follow
The site has been adapted to the Web Content Accessibility Guidelines (WCAG) 2.0 at Level AA, and we also check it against WCAG 2.1 Level AA.
What we have done
- The whole site can be used with a keyboard, with a visible focus indicator, and a “Skip to content” link as the first stop on every page.
- Pages use proper headings, landmarks and labels, so screen readers can navigate them. The simulated patient's replies and status messages are announced as they arrive.
- Text and controls meet the Level AA color contrast requirements, in both the light and the dark theme.
- The site is available in Hebrew, right to left, and in English, and says which language each page is in.
- Animations are reduced when your system asks for reduced motion.
- The layout adapts to phones, tablets and computers, and to browser zoom.
- The main pages are checked automatically against WCAG 2.1 A and AA, in both languages and both themes, each time the site changes.
Known limitations
- Automated checks find many problems but not all. We have not yet completed a full manual review with screen readers, and we are working on it.
- The payment window is provided by Paddle, a third party, and its accessibility is outside our control. If you have difficulty paying, contact us and we will help.
- Case content is generated by AI and may occasionally be phrased less clearly than we would like.
Accessibility coordinator
If you meet an accessibility barrier, or need information in another format, please tell us. Describe the problem, the page, and the browser and assistive technology you use, and we will reply as soon as possible.
- Email: accessibility@clerkshift.com
- Mail: Clerkshift.com, [registered office address — to be completed]
Physical premises
The service is provided online only; there are no premises open to the public.